Contact Shining Hope

Speak with us about KeraHeal® wound care support.

For product inquiries, distributor cooperation, hospital or pharmacy procurement, and customer feedback, please contact Shining Hope through the channels below.

Call 012-9682578 Submit Inquiry / Feedback

Contact Information Direct channels for product, procurement and support inquiries

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Contact Number 012-9682578 For general product inquiries, business cooperation and urgent contact requests during business communication.

Inquiry / Feedback Email cs@shininghope.com.my For product inquiries, distributor requests, customer feedback, complaints and documentation support.

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Office Address Petaling Jaya, Selangor D-3-3, Encorp Strand Garden Office, No. 12, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor.

How We Can Help

Contact the right channel for faster support.

Shining Hope supports healthcare professionals, distributors, pharmacies, procurement teams and end users with professional product information.

Product Inquiry

Ask about KeraHeal® Recombinant Keratin Wound Care Gel, product positioning, usage scope, packaging and product information.

Hospital & Pharmacy

For hospital, clinic, pharmacy and procurement-related discussion, our team can provide product and company information.

Distributor Cooperation

We welcome qualified partners for wound care product distribution, market development and professional channel support.

Feedback & Support

Send us customer feedback, product experience, documentation requests or quality-related feedback through our official form or email.

Submit Inquiry / Feedback

Send us your product inquiry, feedback or complaint.

Please fill in the form below. Your submission will be sent to Shining Hope customer service at cs@shininghope.com.my.

Office Location

Shining Hope Sdn. Bhd.

Please use the address below for official correspondence, company location reference and business meeting arrangements.

Registered / Office Address D-3-3, Encorp Strand Garden Office,
No. 12, Jalan PJU 5/1,
Kota Damansara, 47810 Petaling Jaya,
Selangor, Malaysia.

Medical use note: KeraHeal® should be used according to the approved product label and instructions for use. For deep wounds, infected wounds, serious burns, severe bleeding or wounds that do not improve, please seek healthcare professional advice.

Google Map Kota Damansara, Petaling Jaya Embedded map location for Shining Hope Sdn. Bhd. at Encorp Strand Garden Office. View Location on Google Maps

For inquiry, feedback or documentation support

Email our customer service team with your name, organization, contact number and inquiry details so we can respond more clearly.

Email cs@shininghope.com.my